Kitchen United Mix is now open at 9506 State Highway 121 near the intersection of the Sam Rayburn Tollway and Preston Road. The concept may be best described as a food hall for take-out orders.
Customers order online or from kiosks in the front lobby. They may order from multiple restaurants at once and pay for everything on one ticket. A nearby screen keeps them updated on their order status. When their food is ready, it comes down a conveyor belt to the front host, who brings it to the customer.
Food is prepared in so-called “ghost kitchens” which are basically restaurants that don’t have waiters, dining areas, or really anything other than a food preparation area. Among the restaurants currently operating in Kitchen United Mix are Fuddruckers, Wing Zone, and Capriotti’s Sandwich Shop, a popular Nevada-based eatery that recently re-entered the DFW market. Grimaldi’s Pizza and Monkey King Noodle Company are slated to open this summer, with other concepts expected to be announced at a later date.
Capriotti’s franchise co-owner Stan Carver says that the response from customers has been overwhelmingly positive so far. He estimates that about half his orders have come from walk-up customers with the rest coming via delivery services like Door Dash and Uber Eats.
“Those services can really capitalize on this, so Kitchen United tied in its system to them,” he says.
This is the first Kitchen United to open in North Texas. The California-based company has now expanded into the New York, Chicago and Phoenix markets as well as Austin and Houston. Plans are in the works for a Plano location near the intersections of Preston Road and Park Blvd. According to a company spokesperson, that location may not open for another year. A Dallas Kitchen United inside a Kroger on Mockingbird Lane is also scheduled to open soon.Kitchen United Mix